Sharing Our Knowledge to Benefit Others

Is sharing what we know with others, and putting our effort into meaningful, good work important or desirable? ….. Yes!

Three years ago I left my corporate ergonomics job.  Officially, I was retiring. I knew that there was more work for me to do, yet, I did not know exactly what that work would be, or where I would do it. I knew I wanted to make a difference in areas that mattered.

Over the ensuing 3 years I stepped up into volunteer positions supporting Sustainability and Climate action.  I have made a contribution but don’t feel that my engagement level comes close to either my desire to be in action or has taken advantage of abilities.

Last Saturday I attended a wonderful community gathering.  There, I found myself in a discussion with the wife of a friend, a woman I had not met before.  She shared that she was considering retiring,  partially because the part of her work which required her to use a computer was impacting both her body and state of mind in negative ways.  My ears perked up as I recognized that the negative impacts on her from her work was likely related to ergonomics issues that I might be able to help her address.  I realized I could make a difference for her and thereby allow her to make a choice about her future work without being affected by negative impacts of her current work. 

I questioned her further about what it was that she felt were negative aspects of her current work and also shared with her that my profession was ergonomics and I might be able to help her.  In our brief conversation, I was able to share with her a few simple, easy to implement actions and strategies that would make a meaningful positive difference for her in her work. It felt great to again bring forward my ergonomics understanding in a focused conversation with another person helping them to both feel better and be able to contribute more with their work. 

This conversation has reminded me that I have the ability to contribute in ways that make a difference and that some of those ways are the result of my decades-long ergonomics career.  Additionally, I  am reminded how good it can feel to share, to be understood, be appreciated, and to make a meaningful and long lasting difference for others in the work that they are doing.  This was always part of my joy in practicing ergonomics.

Now that I have been reminded of my ability to contribute, as an ergonomist, and the satisfaction I get doing so, I feel a renewed desire to find a way to make my contributions in a meaningful way on a regular and ongoing basis.  My challenge is to develop and implement a strategy which will result in me contributing my ergonomics knowledge in ways that allow me to connect with others and make a difference in their lives and the work they do, while simultaneously contributing to what matters on a macro level in the world, sustainability and climate action. Challenge accepted.

Dan Gottesman, CPE
267-280-3505
DanGottesman@ergovation.com

Unseen and Unheard

If I speak they might hear me …
If I move they might see me …
……. in the forest …
Hikers, runners and walkers pass by …
……. their words easily understood. …
I sit, quiet and still, undiscovered …
……. only a few feet off the trail …
tracing a path with my stylus on the screen of my phone, …
……. barely moving, …
unseen and unheard, …
……. I create …
imagining others will see and hear me …
……. someday.

Seeing with a Camera – On what do we focus, in the world around us? (Part 2)

Viewing the world in the frame of a camera allows me to zoom in, see detail and relationships among shapes, light and dark, colors, objects and more.  These relationships are much less noticeable when there is more in the frame of view. 

I am drawn time and time again to the experience of spotting something interesting and raising my phone camera to find a way to see and capture that which I spotted, in a pleasing composition.  Looking at the screen I see the elements that speak to me and belong in my composition.  Framing the image I explore the interplay of shape, light and color searching for and choosing the edges of the image for an esthetically pleasing composition.  Creating art.

I enjoy doing this more than most other things, and find that when immersed in the act of framing an image the rest of the world disappears. At these times, fully present in the act of creation, I am in a state of flow, and I love it!  

I feel lucky to be alive in this era of smartphone cameras providing us this way of seeing the world.  

What is it about seeing the world in a smaller frame and then taking that frame down further and further until we see only that little slice of the world?   Focusing in on a finite frame and seeing within that frame elements and how they relate to each other is captivating, possibly because our brains can hold and process and see the relationships among this finite number of elements.    Shape, light and color and the spatial relationships between and among these elements is within our human capacity.  As the number of elements increases our ability to hold and see relationships among them diminishes. 

When solving a problem or understanding things we may also choose to focus on a very finite number of interacting elements and then also open our focus to see context and all that surrounds the issue being explored.  

It is interesting how I felt moved to write about this shrinking of our visual frame with a camera during the same period that I wrote about the value of bringing more of our visual field into focus.  In my recent blog: “Eyeglasses – On what do we focus, in the world around us? (Part 1:)“.   Yin and yang.

Eyeglasses – On what do we focus, in the world around us? (Part 1:)

I recently bought a new pair of eyeglasses, and found in this an area for focus and significant impact in our lives.  

Many of us spend considerable time and angst choosing eyeglass frames, as this frame will become part of how we are seen by others.  We may ask: “Are these a good fit in shape or size or color with my face?” or  “Do these lenses make me look more or less intelligent?” or “Do I look old or out of touch with today’s fashion trends?”   I too obsessed, more than I like to admit about choosing the right frame, even reaching out to friends and family in video chats to gather opinions.  It felt silly and yet I was drawn to get the approval of others whose aesthetic sense I value.  

It had been quite a while since I bought new glasses.  My prescription had changed and I was never happy with the vision correction of my 3 year old pair.  I hoped for a better result this time around, and constrained my choice to be “practical”.  I have astigmatism, have worn glasses since childhood and  now have gray hair.  Therefore, I need vision correction at all distances. In such a case, most optometrists recommend progressive lenses, which can provide sharp focus at any distance, from near to far, allowing for reading, using a computer, and seeing far away objects all with the same pair of glasses.  For a bit more money, I added in the auto darkening photo-gray feature for increased comfort in bright sunlight.  I would have one pair of glasses for all distances and all conditions.  

One week later I received my new glasses and …… WOW!  …… Wherever I set my gaze, what I saw was wonderfully sharp.   I looked at the optician’s face and saw the textures of their skin.  I looked at one of the retail displays nearby and it appeared sharper than I expected.  These glasses were good.  They got the prescription right this time.  This was nice!  I had a better reading distance focus as well, and when I looked at a sign 2 feet away and it was super sharp; the computer vision would be good too. I was happy……until I wasn’t.  

Soon, I realized the zones of crisp focus were very limited to the object at the center of my gaze.  A little bit to the right or left of center the images were blurry, and this was noticeably true in all of the focal zones, far, medium and near.   I had known that this is the reality of progressive lenses and yet at this moment, I was dismayed.  We had a vacation planned beginning in a few days, during which I was looking forward to enjoying some of the most beautiful nature vista anywhere in the world and I wanted to take it all in with broad in-focus vision.  I was suddenly disappointed in my choice of glasses…….

I knew that anything off center right, left, up or down would not be in sharp focus.  I wanted to see it all clearly.  Why had I not used the knowledge I had in my eyeglass selection process?  

As an ergonomist, I frequently help people with their computer workstations and have found time and time again that people who have progressive lenses tend to have neck pain and upper back pain when they spend long hours working on the computer.  The small zone of focus drives constrained neck postures to direct the gaze in the right direction to the spot on the screen that one wishes to see.  The zone of sharp focus tends to be about 6” in diameter.  When helping people with progressive lenses, which tends to be almost everyone with gray hair, I first recommend that they obtain single vision, computer distance glasses.  The feedback I receive from clients who follow this recommendation is universally positive.  They report huge improvements in their comfort and easy working at the computer.  It take much less muscular exertion to shift the eyes than the head and eyes can focus a bit off center and remain in a comfort zone.

Personally, I keep a pair of computer glasses in my computer bag and another next to my computer workstation at home.   I also have a pair of reading glasses by my bedside which I toss into my bag when I travel if I am also taking a book to read.  I’ve known of the small focus zone of progressive lenses for years and yet generally have worn progressive lenses, when out and about, for my normal everyday activity because of course they’re practical.

But now …..  a very special vacation was coming and I wanted to see all the beautiful places, all at once with only a slight shift of my eyes.  I didn’t want to move my head right and left up and down to see the gorgeous landscapes we planned to visit. I wanted to be able to let my eyes take it all in.

Was it too late to make a change?  I didn’t have 1-2 weeks for delivery.  What about the places that offer overnight delivery?  I sat down at the computer and began searching.  This time I didn’t care if I chose a frame that was optimally complimentary to my appearance.  I would make this decision. based primarily on the the vision correction, in a large field of view. 

Within 90 minutes I had selected a vendor, chosen a frame and ordered, by overnight delivery, a pair of single vision, distance vision lenses.  I selected a frame of similar shape to the ones I had recently bought but a bit bigger.  If I was to have clear focus across the entire lens, I may as well get a big lens and thus a bigger field of view.  

I received my newest glasses in time for our vacation and enjoyed the wide, tall and gorgeous views more than I’ve been able to, in recent years.  I am enjoying the sharp vision across a big area by merely moving my eyes to look at different things without needing to move my head.  

With the sharp focus also comes an increased feeling of presence in my surroundings.  The wide field of view allows a mindful presence more elusive when one needs to move their head to shift focus.  

I am even appreciating that I didn’t get the photo gray lenses, as now I see the real brightness of my world, and my eyes are doing just fine making the adjustments.  If at some point I get bothered by the brightness, I have overglass type sunglasses I can use.  (The vendor would have charged me $200 extra for the photo gray, more than doubling the cost of the glasses.  As it happened, I paid about half the price I had just paid for the progressive lenses.)  

Wearing my new glasses after returning from our travel adventure, I drove along a familiar road and found that my awareness of the signs and other things alongside the road was much greater than it had been in the past.  This raises an interesting system issue of how much of the world around us being in focus, or not, may affect us at a deep level in our awareness of the world we inhabit.  How does the size of our zone of focus, that progressive lenses so significantly constrain, limit our feeling of presence in our world?  How does this constraint impact our awareness of things around us, but outside of the center of our field of view?  And might this also have a carry-on mindset effect in our awareness of others’ perspectives who are slightly to the right or left of our primary view?  

Curious minds will wonder.

To share or not to share, that is the question.

As an ergonomist my work often put me in a position where others were relying on me to point out opportunities or omissions that, if addressed, could make a job or system safer or more effective.  As a younger man, new to this work, at times I held back my observations, not wanting to offend others by criticizing what they were doing, or to say something that later might prove to be incorrect.  As I matured, I accepted and embraced my role to point out opportunities and omissions and if I failed to do so I would not be doing my work well.  Therefore, I became much more vocal in sharing my observations, with always appreciative feedback from clients and colleagues.

Since retiring, I am working much less in my profession of ergonomics, but still have the same mind which easily understands systems and what humans interacting with these systems may want or need, to understand information presented or accomplish what they seek to do easily and efficiently.  And, I still have insights about products and systems that could make an improvement for users’ experience, functionality or safety, and I face the question of “Should I take the risk, time and effort to share my insights?”  “To share or not to share.”

When I do share, what I offer may relate to a challenge I encountered such as  “I was unable to figure out how to do what I wanted to do, and I would like to share the details and a suggestion of how things might be done differently to make it more clear to used like me”  or they could be more of a general or of an observational nature such as an observed safety risk.  

I try to phrase my input in such a way that I lead with appreciation and compliments, and follow this with my suggestion or request, adding the caveat that mine is one perspective and that I understand it may not address the needs of all involved.  

When I do get a response it may be appreciative and in some cases it may come with a request for more information or a follow-up exchange.  Or I may not receive a reply or receive a dismissive reply which I can only guess about where it is coming from.  I know there can be an NIH attitude (Not Invented Here) and some people may have unpleasant feelings of inadequacy brought forward when something overlooked or done in error is brought to their attention.  Some may merely not be interested in spending time to understand or learn and/or don’t have the resources or the authority to make changes, so choose not to engage. 

I am human and like to be heard and appreciated for what I contribute, yet in many cases I do not receive the appreciation I desire.  I’m generally not attached to my suggestions being implemented, but feel drawn to continue making suggestions, yet can feel disappointed when I do not receive the affirmation I desire.  And thus I will continue to ask myself whether “to share or not to share”. 

In answering this question one criteria I will apply going forward is: What possible impact could come from implementing my suggestion or addressing the issue I raise?   I will bias my answer to the positive, and give the input, if there could be a positive impact to something that matters deeply, especially for sustainability, climate, biodiversity or any of the 17 UN Sustainable Development Goals.  

“If I am not for myself, who will be for me? If I am not for others, what am I? And if not now, when? “(Rabbi Hillel)

My time to write has arrived

I have tended to be silent and listen to others, most of my life.  Except when invited to share, I rarely insert myself into group conversations to tell stories as it seems most (many) folks like to do.  As an introvert, group conversations have not been my place to shine.  Yet, I often have perspectives that others appreciate, and that I enjoy feeling heard.

It has taken me quite a long time to arrive at this awareness that my words could be welcomed and appreciated by others.  With this awareness an urge has arisen in me to share my perspectives in a public and lasting way, that they may in some way add a meaningful drop in the ocean of public discourse.

I hold no illusion that I will suddenly gain a following of readers and yet I imagine it could be gratifying to point folks to my blog where I offer bits of my understanding of this world we share and continually co-create.

Topics of my posts will be diverse as I am interested in and fascinated by many things.  I enjoy observing and thinking about small bits of the world we inhabit, exploring perspectives, and imagining ways we might want to take advantage of, or work to change, that which is real.

Most of my life, I have been afraid to share my thoughts and creations,though I have always enjoyed creating and thinking.  I have feared I might be attacked, or seen as one with nothing valuable to contribute to the discourse.  I imagine that no one will be interested in what I have to share, or that my words might be quoted in such a way as to make it seem that I have repugnant views, and that I will be ostracized because of what I have shared.

As I look deeper I fear no one will notice or care.  This last fear may prove true, but even if it comes to pass that no one reads what I write, this is not a sufficient reason not to write.

Finally, as I am no longer seeking employment or a position that might be denied me due to me being seen negatively, I can let go of my fears and follow my desire to contribute, to be seen and heard.

Topic areas I plan to explore include and are not limited to:

  • Ergonomics of everyday life
  • Sustainability
  • Observations
  • Imaginings

Ways ergonomics and human factors can contribute to sustainability. (Let’s crowd source a list!)

Ergonomics is generally applied to help optimize an operation from both the human sustainability and human performance perspectives. The human performance focus often yields operations efficiencies in ways well beyond the health and safety of the employees involved. What if “sustainability” writ large was added into our goals? What if we focused on the impact of our ergonomics interventions on sustainability as well?

How can we who apply ergonomics make a bigger contribution to sustainability? Given the importance of sustainability, shouldn’t all change efforts include a goal of supporting sustainability?

Below is the beginning of a list of ways that we can consider, expand, share and implement. The first category, that occurred to me, of ways we can contribute more actively to sustainability, is to apply ergonomics in a context where sustainability is central. By doing what we already know well how to do in these particular contexts our work as ergonomists will be valuable in an expanded way, supporting overall sustainability, as well as human well being and operational efficiency.

Given what we know today about the precarious situation of our critical life supporting systems at a planetary level, who among us would not want our work to support sustainability?

Help expand the list of ideas. Through collaboration we can do much more than we can do as individuals. Additions to the list may be contributed in the comments. From there they will be captured and folded into the main post or a new version.

  1. Working “on the ground”, applying ergonomics in work environments of industries that are closely involved in the sustainability infrastructure like solar and wind energy. This involvement could include:
    1. Problem solving to address the key ergonomics challenges faced, in collaboration with those doing the work.
    2. Sharing solutions or best practices that especially benefit these industries.
    3. Helping sustainability aligned operations to identify and reduce ergonomics risk.
    4. Providing training and education to sustainability focused operations.
    5. ????
  2. Usability focus on content designed to communicate sustainability important topics.
    1. Easy to use and understand energy use calculator.
    2. ????
  3. ???

Let’s flesh this list out together! (Also, please add your name to the list, on the webpage, of those who wish to connect and collaborate.)

Dan Gottesman

Ergonomics and Sustainability: How can we make a difference?

We ergonomists can make a difference in sustainability** focused efforts by doing what we already know how to do.  Day in and day out we apply our ergonomics tools and creativity to a wide range of challenges, and make a difference.   We can help any effort or operation be more effective and more efficient.  This is what we do.

Imagine we consciously turned our attention to helping sustainability related operations and initiatives be stronger and more effective?  Would we be able to make a difference?  Would we as a profession and each of us as individuals be able to know that we are “part of the solution” ?

A few weeks ago I noticed an ergonomics nightmare on my block.  A woman was lifting a 5 gallon bucket of kitchen waste up over her head to dump it into a bin in the bed of a pickup truck.  I spoke briefly with her and then later reached out to the company owner to offer my help, at no cost, to help them address their ergonomics risks and keep their people safe.  In our conversation I discovered that all the small local compost collection companies have similar issues and that they have good relationships that include best practice sharing.  I hope to help them all reduce their risk and thus contribute to sustainability in this very small part of the big picture.  I imagine that there are many sustainability focused operations that could benefit from a bit of ergonomics attention.

I recently retired from my job in the corporate world with a plan to turn my attention and professional experience toward making a difference in sustainability.  As such, I can afford to donate some of my time to making a difference. My goal is to leave behind a world that is in better, (or less bad,) condition for my children and future generations than would be left to them if I did not choose to direct my efforts toward sustainability.  Alone, I can do only a little; together we can do more.  Therefore, I am reaching out to my professional community with this invitation to join me, in whatever way works for you.  We will engage in a collaborative exploration of ways that we can engage our ergonomics muscles to support sustainability, and make a difference.

The time is now for ergonomists to take action.  Professional organizations are including a focus on sustainability in communications and conference planning. The IEA (International Ergonomics Association) has a “Sustainable Development” Technical Group. The AES (Applied Ergonomics Society) is publishing sustainability content in their newsletter. The HFES (Human Factors and Ergonomics Society) is establishing a task force to explore creating a Sustainable Development Technical Group.  These 3 are examples of likely a wider trend.

Together we can explore the intersection of ergonomics and sustainability. I look forward to conversation and collaboration with others who recognize the importance of this territory. Please join me in conversation and action. 

A sign-up form is on the web Ergovation.com webpage for individuals who are interested, curious or passionate. Those signing up will be informed of future developments and invited to join the conversation. Collaboration will be critical. I look forward to collaboration with other passionate individuals.

Dan Gottesman, CPE Ergovation.com

** EPA: “To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations.” <https://www.epa.gov/sustainability/learn-about-sustainability >